Privacy Policy

Effective date: March 1, 2026

1. Scope

This Privacy Policy describes how RentPayday collects, uses, discloses, and protects personal information for landlords, property managers, tenants, and authorized users who access our services.

2. Information We Collect

  • Account details: name, email address, phone number, role, and organization details.
  • Property and tenant data: property address, unit labels, rent amounts, due dates, tenant contact details, and lease-related fields.
  • Payment workflow data: payment confirmations, transaction references, matched payment records, reminders, statements, and related logs.
  • Technical and security data: sign-in events, session records, IP/device metadata, audit logs, and system diagnostics.

3. How We Use Information

  • Provide and operate rent tracking, reminders, statements, and support workflows.
  • Authenticate users and protect accounts with verification and access controls.
  • Generate monthly reporting outputs and financial summaries.
  • Maintain service quality, prevent abuse, troubleshoot incidents, and meet legal obligations.

4. Legal Basis and Consent

Where required by law, we process information based on contract performance, legitimate business interests, legal obligations, and consent (for example, messaging-related communications and integrations).

5. Sharing and Disclosure

We share information only with authorized service providers and partners needed to deliver the service (such as email, messaging, identity, and payment infrastructure), and where required by law or lawful request.

6. Retention

We retain account, operational, and audit data for as long as needed for service delivery, legal compliance, dispute resolution, and legitimate business operations, after which it is deleted or anonymized as applicable.

7. Data Security

RentPayday applies administrative, technical, and organizational safeguards, including encryption for sensitive secrets, role-based access controls, and audit logging. No system is fully risk-free, but we continuously improve controls.

8. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, portability, or objection related to your personal information. Contact us to submit a rights request.

9. Children

RentPayday is intended for business and legal-age users. We do not knowingly collect personal information from children.

10. Contact

For privacy and data requests, contact: support@rentpayday.com.